At NearTome, we work to make your shopping experience smooth and convenient, from placing your order to receiving your products. Our shipping process is designed to deliver your favourite home essentials, gifts, lifestyle products, and gadgets safely.
1. Shipping Coverage
We provide delivery services to supported locations across India. Delivery availability may vary depending on the destination, product type, and courier service.
2. Shipping Charges
NearTome offers free shipping on orders above ₹999, subject to any conditions communicated during checkout.
For orders that do not qualify for free shipping, applicable delivery charges are displayed before you confirm your purchase.
3. Order Processing
Once your order is confirmed, it enters our processing and fulfilment workflow. Processing times may vary depending on product availability, order volume, and other operational requirements.
Standard processing period: [Insert confirmed number of business days]
4. Estimated Delivery Time
Delivery times depend on the shipping address, product availability, and courier partner.
Estimated delivery period: [Insert confirmed delivery timeframe]
Delivery estimates are indicative and may be affected by weather, holidays, courier disruptions, or other circumstances beyond our control.
5. Order Tracking
When tracking is available, customers receive shipment information through the contact details provided during checkout.
6. Delayed or Missing Deliveries
If your shipment is delayed or tracking information is not updating, contact our customer support team with your order number.
We will review the available shipping information and assist you with the next steps.
7. Incorrect Delivery Information
Customers are responsible for providing accurate shipping addresses, contact numbers, and delivery instructions.
If you notice an error after placing your order, contact us immediately. Address modifications may not be possible once an order has been dispatched.
8. Contact Us
For shipping-related assistance, please contact the NearTome support team using the details on our Contact Information page.